Company Confidential
Support of hardware, software, and data related systems. Installation and support will include, but not be limited to the following: file, applications and database servers, switching, routing, wiring, communication links, workstations, laptops and Winterms, printers, e-mail, word processing, spreadsheets, presentation software, accounting software, telecommunication software, HTTP and HTTPS support, development tools and databases.
Qualifications
- Bachelor’s degree or equivalent IT work experience
- Minimum of 10 years of IT industry experience is required
- Self-driven and resourceful to achieve goals independently as well as work well in groups
- Flexibility to adjust to changing requirements, schedules and priorities
- Strong Windows Server operations and administration
- Strong DNS/DHCP operations and administration
- Strong virtualization experience, VMware vSphere preferred
- Strong operations experience, VMware vRealize Operations preferred
- Experience with automation and scripting, VMware vRealize Automation preferred
- Experience with disaster recovery failover, VMware Site Recovery Manager (SRM) preferred
- Experience with enterprise storage, NetApp, flash storage arrays preferred
- Experience with enterprise backups, VEEAM preferred
- Experience with Active Directory operations, domain and forest, preferred
- Experience with AIX, Linux a plus
Responsibilities
- Ability to design business solutions upon technical, application and business requirement
- Superior customer facing and technical skills including ability to develop trust relationship with peers
- Establish and perform infrastructure and cloud best practices
- Methodical approach to problem solving and resolution
- Identify security risks to the organization and suggest mitigations
- Development of deployment and test plans
- Participate in project management activities
- Participate in change management, ITIL activities
- Participate in support on-call rotation
- Perform periodic administrative maintenance on infrastructure
- Problem analysis following any service issues to prevent recurrence
- Create and maintain standard operations documentation as it relates to server and network topology, equipment and configuration(s)